Privacy Policy for SaaS HBP

This Privacy Policy describes how Herba Bumi Pertiwi, developed by Aldan Rizki Santosa ("we", "us", or "our"), collects, uses, discloses, and protects your personal information when you use the SaaS HBP mobile application ("the App") and the website saas.bumipertiwi.net ("the Website"). The SaaS HBP app is available for download on the Google Play Store (Android) and the Apple App Store (iOS). By accessing or using SaaS HBP, you agree to the terms of this Privacy Policy.

1. Scope and Platforms

This Privacy Policy applies to all users of SaaS HBP across the following platforms:

• Website: saas.bumipertiwi.net
• Android App: SaaS HBP on Google Play Store, published by Aldan Rizki Santosa under Herba Bumi Pertiwi.
• iOS App: SaaS HBP on Apple App Store, published by Aldan Rizki Santosa under Herba Bumi Pertiwi.

Regardless of the platform you use, this single Privacy Policy governs how your data is handled by Herba Bumi Pertiwi.

2. Data We Collect

When you use SaaS HBP, we may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Account credentials (username and encrypted password)

b. Device Information

• Device model and manufacturer
• Operating system and version (Android/iOS)
• Unique device identifiers
• App version
• Language and timezone settings

c. Location Data

• Precise GPS location (latitude and longitude)
• Location accuracy and altitude
• Speed and bearing
• Location timestamps

d. Usage Data

• App interaction logs (features used, screens visited)
• Session duration and frequency
• Crash reports and error logs

3. How We Use Your Data

Herba Bumi Pertiwi uses the collected data from SaaS HBP for the following purposes:

• Live Tracking: To provide real-time location tracking and monitoring of field personnel.
• Operational Monitoring: To support daily operational activities and workforce management.
• Route History: To record and display historical routes and visited locations.
• App Improvement: To analyze usage patterns, fix bugs, and improve the SaaS HBP user experience.
• Notifications: To send relevant updates, alerts, and reminders related to your activities.
• Security: To detect and prevent fraud, unauthorized access, or other harmful activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Location Data Usage

SaaS HBP collects and uses precise location data (GPS) to provide its core live tracking functionality. This applies to both the Android and iOS versions of the app. Location data may be collected both when SaaS HBP is in use (foreground) and when it is running in the background, depending on permissions granted by the user.

Location update intervals:

• When stationary: every 3 minutes
• Walking or running: every 30 seconds
• When driving: every 15 seconds

This data is used solely for operational monitoring and real-time tracking purposes by Herba Bumi Pertiwi. Location data is transmitted securely to our servers and is not sold to third parties.

5. Why We Use Background Location

SaaS HBP requires background location access to ensure continuous and accurate tracking even when the app is not actively displayed on screen. This is essential for:

• Maintaining uninterrupted live tracking of field personnel during work hours.
• Recording accurate route history without requiring the user to keep the app open at all times.
• Sending location-based alerts and notifications in real time.

Without background location access, the core feature of SaaS HBP (live tracking) will not function properly. On Android, background location is managed via the ACCESS_BACKGROUND_LOCATION permission. On iOS, it is managed via the "Always" location permission setting.

6. Foreground Service

When tracking is active on Android, SaaS HBP runs a foreground service with a persistent notification to inform users that location tracking is ongoing. This ensures transparency and complies with Android platform requirements. On iOS, a location indicator is displayed in the status bar when SaaS HBP is accessing your location.

7. Data Sharing and Disclosure

Herba Bumi Pertiwi does not sell, rent, or trade your personal data. We may share data collected through SaaS HBP only in the following circumstances:

• Within the Organization: Location and operational data may be shared with authorized managers and administrators within Herba Bumi Pertiwi for workforce management purposes.
• Service Providers: We may engage trusted third-party service providers (e.g., cloud hosting, analytics) who process data on our behalf and are bound by confidentiality agreements.
• Legal Requirements: We may disclose data if required by law, regulation, legal process, or governmental request.
• Safety: We may share data to protect the rights, safety, or property of Herba Bumi Pertiwi, our users, or the public.

8. Data Retention

Herba Bumi Pertiwi retains your personal data collected through SaaS HBP only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law.

• Account Data: Retained for the duration of your active account. Upon account deletion, personal data is removed within 30 days.
• Location Data: Retained for operational purposes and automatically purged according to our data retention schedule.
• Usage and Log Data: Retained for up to 12 months for analytics and debugging purposes, then anonymized or deleted.

9. Data Security

Herba Bumi Pertiwi takes reasonable and appropriate technical and organizational measures to protect user data collected through SaaS HBP from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using HTTPS/TLS protocols.
• Secure server infrastructure with access controls.
• Regular security assessments and updates.
• Restricted access to personal data on a need-to-know basis.

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

10. Your Rights

As a user of SaaS HBP, you have the following rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request correction of inaccurate or incomplete personal data.
• Deletion: You may request deletion of your personal data, subject to legal retention requirements.
• Withdraw Consent: You may withdraw your consent for data collection at any time by adjusting your device permissions or contacting us.
• Location Permissions: You can enable or disable location permissions at any time through your device settings on both Android and iOS. Disabling location permissions will limit the functionality of SaaS HBP.
• Account Deletion: You may request complete account deletion by contacting us at it.herbabumipertiwi@gmail.com.

To exercise any of these rights, please contact Herba Bumi Pertiwi using the contact information provided below. We will respond to your request within a reasonable timeframe.

11. Children's Privacy

SaaS HBP is not intended for use by children under the age of 13. Herba Bumi Pertiwi does not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe that a child under 13 has provided us with personal data, please contact us at it.herbabumipertiwi@gmail.com.

12. Third-Party Services

SaaS HBP may use third-party services that collect information. These third-party service providers have their own privacy policies governing the use of your information:

• Google Play Services: Used on Android for core app functionality.
• Apple Services: Used on iOS for core app functionality and push notifications.
• Google Maps / Map Services: Used for displaying maps and location data within the app.
• Firebase / Analytics: Used for crash reporting, performance monitoring, and usage analytics.

We encourage you to review the privacy policies of these third-party services. Herba Bumi Pertiwi is not responsible for the privacy practices of third-party services.

13. Changes to This Privacy Policy

Herba Bumi Pertiwi reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Continued use of SaaS HBP after any modifications to this Privacy Policy constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions about this Privacy Policy or the data practices of SaaS HBP, please contact Herba Bumi Pertiwi:

• Developer: Aldan Rizki Santosa
• Company: Herba Bumi Pertiwi
• Email: it.herbabumipertiwi@gmail.com
• Phone: +62 812-8336-8770
• Website: saas.bumipertiwi.net